What if you could transform your home care operations and significantly boost your revenue before the year’s end?
Tune in as Dawn, Lisa, and Annette, three experts with extensive backgrounds in the home care industry, reveal actionable strategies for setting and achieving ambitious 2024 revenue goals.
We kick off by ensuring you have all the tools you need to stay connected, with tips on accessing missed meetings through desktop and mobile platforms.
Our hosts emphasize the vital role of active engagement in our forum and the importance of regular monitoring to identify trends and address issues promptly.
In this episode, we delve into the nitty-gritty of revenue management and operations.
- Discover how regular weekly meetings and detailed tracking can save your business from unpleasant surprises and keep your revenue on track.
- Learn how a proactive scheduling team is crucial for managing quick starts and unexpected demands, ensuring you’re always ready to support marketing efforts and handle call-offs.
- The discussion also highlights the significance of maintaining flexibility and being well-staffed in advance to meet client needs effectively.
As we shift our focus to caregiver performance and client retention, Dawn, Lisa, and Annette share invaluable insights into preventing client dissatisfaction and boosting caregiver morale. Addressing caregiver tardiness promptly, celebrating positive contributions, and regular client communication are just a few of the strategies discussed. The episode wraps up with creative ideas for community engagement and promotional events, from fall-themed activities to honoring Veterans Day. Get ready to enhance your company’s presence and goodwill in senior care communities with these practical and innovative marketing tactics.
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