(North Platte, NE) Care Across America, the podcast spotlighting inspiring stories in home care, hosted by Valerie VanBooven RN BSN, recently featured Heather Savoie, Director of Scheduling for AmanaCare In-Home Assistance. In this candid conversation, Heather shed light on the often-unsung role of scheduling and how it serves as the backbone of quality home care services across Nebraska.
Heather, who operates out of AmanaCare’s North Platte office, brings over 20 years of healthcare experience to her leadership role. Originally from North Carolina, she now calls North Platte home and plays a pivotal part in connecting caregivers with clients across the region. During the interview, she shared her passion for creating meaningful relationships and her commitment to ensuring that every client receives care that meets not only their physical needs but also matches their personalities and preferences.
“Scheduling is more than just filling hours,” Heather explained. “It’s about understanding the unique needs of each client and caregiver and making those puzzle pieces fit together in a way that creates comfort, consistency, and trust.”
Heather described the delicate balancing act of arranging care for clients who may need services multiple times per day, seven days a week—while also respecting caregivers’ need for time off. “It’s like fitting together a thousand-piece puzzle, and no two days are the same,” she shared.
The conversation also highlighted the special dynamics of providing home care in small, tight-knit communities like North Platte, where neighbors look out for one another and accountability extends beyond the agency. Heather emphasized how the community aspect enhances the care experience, adding layers of personal connection and community pride.
“Here, if something’s off, the neighbors know, and they step in. It’s a powerful safety net that you don’t always find in bigger cities,” said Heather.
VanBooven praised Heather’s dedication, noting, “Scheduling is by far one of the hardest and most critical roles in home care. Heather’s work ensures that families can rest easy, knowing their loved ones are cared for with compassion and professionalism.”
AmanaCare In-Home Assistance operates across Nebraska with locations in Omaha, Lincoln, Kearney, North Platte, and Scottsbluff, with plans to open a new office in Grand Island. The company is committed to providing personalized, community-focused care that empowers seniors to remain safely in their homes.
Listen to the full interview with Heather Savoie on Care Across America here: [Podcast Link]
Listen to the full interview with Heather on the Care Across America podcast, available on major platforms including Apple, Spotify, and Amazon Music.
Media Contact:
Valerie VanBooven RN BSN
Host, Care Across America
