Home Care Matters
In the Care Across America interview, Valerie VanBooven RN BSN spoke with Valerie Darling, owner of Home Care Matters in Flowery Branch, Georgia, and co-owner of Home Care Quote. Valerie Darling shared her journey from a corporate career to founding Home Care Matters after caring for her mother. She discussed the challenges and rewards of running a home care agency, especially the emotional demands of helping families in crisis.
Home Care Quote
Valerie introduced Home Care Quote—a custom software solution developed by her agency that generates detailed, individualized home care quotes based on client-specific needs. This tool includes features like a color-coded “Care Spectrum,” helping families visualize their loved one’s care requirements and understand pricing transparently. It also integrates with other software, supports caregiver training pathways, and empowers agencies to differentiate themselves in a competitive home care market.
Valerie emphasized the importance of caregiver education, career growth, and creating a supportive environment to improve recruitment and retention. She also highlighted the upcoming integration of Home Care Quote with major scheduling software, enhancing its value for agencies nationwide. The conversation concluded with gratitude for home care professionals and a commitment to supporting the industry’s growth.
